On creating an innovative culture, “enlightened trial and error succeeds over the planning of the lone genius” – IDEO mantra
On organizational change, ‘help the wounded, but shoot the stragglers‘ – classmate, Doug McElhaney
“If you’re not in the jungle, you’re not going to know the tiger.” – from the Art Of Innovation
On finding innvoation, “If I had asked my customers what they wanted, they’d have said a faster horse” – Henry Ford
On commitment to innovation, “I have not failed. I have merely found ten thousand ways that won’t work” – Thomas Edison
On defeating devil’s advocates – “focus on promise, not imperfections” – from Ten Faces of Innovation